Terms & Conditions
Welcome to Wallkor.com. By using our website and placing an order, you agree to the Terms & Conditions below.
1. About Our Products
We sell wallpaper, wall murals, and related wall decor products. Some products may be made to order based on the size, material, and customization details you provide.
Product images are shown for reference only. Colors may appear slightly different depending on your screen, lighting, wall surface, and print material. For custom-size orders, the design may be cropped, or adjusted to fit the measurements provided by the customer.
2. Orders
Please review your order carefully before checkout, including product design, size, material, quantity, shipping address, and contact information.
Once an order is placed, we may begin processing it quickly. If you need to make changes, contact us as soon as possible. We cannot guarantee changes or cancellations after production has started.
3. Custom Size and Made-to-Order Products
For custom-size wallpaper murals, you are responsible for providing accurate wall measurements.
We recommend measuring your wall carefully before placing an order. We are not responsible for incorrect measurements provided by the customer.
Custom-size or made-to-order products may not be eligible for return or cancellation once production has started, unless the item arrives damaged, defective, or incorrect due to our error.
4. Pricing and Payment
All prices are listed in U.S. dollars unless stated otherwise.
We reserve the right to update prices, promotions, and product availability at any time.
Payment must be completed at checkout. Orders will not be processed until payment is received.
5. Shipping
We ship orders to the address provided at checkout. Please make sure your shipping information is complete and correct.
Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to production time, carrier issues, customs processing, weather, holidays, or other circumstances outside our control.
We are not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.
6. Returns and Refunds
Because many of our products are printed or made to order, returns may be limited.
We accept refund or replacement requests if your order arrives damaged, defective, or incorrect. Please contact us within 7 days of delivery with your order number and clear photos of the issue.
We may not accept returns for:
Incorrect measurements provided by the customer
Change of mind
Minor color differences caused by screen or lighting variations
Installation mistakes
Damage caused after delivery
Used, cut, altered, or installed products
Approved refunds will be returned to the original payment method.
8. Installation
Customers are responsible for proper installation of wallpaper or wall murals.
Please check all panels before installation. Do not install the product if you notice any defect, damage, color issue, size issue, or missing panel. Contact us first.
We are not responsible for installation costs, labor costs, wall preparation issues, or damage caused by incorrect installation.
9. Product Care and Wall Conditions
Wallpaper should be installed on a clean, dry, smooth, and properly prepared wall surface.
Results may vary depending on wall texture, paint type, humidity, temperature, and installation method.
We are not responsible for problems caused by unsuitable wall conditions.
10. Intellectual Property
All website content, including product images, designs, text, logos, graphics, and layout, belongs to wallkor.com or our content partners.
You may not copy, reproduce, sell, or use our content without written permission.
11. User Content
If you send us reviews, photos, feedback, or other content, you give us permission to use that content for customer support, marketing, website display, and social media, unless you ask us not to.
12. Website Use
You agree not to misuse our website, interfere with its security, copy content without permission, submit false information, or use the site for unlawful purposes.
We may refuse service, cancel orders, or restrict access if we believe these Terms have been violated.
13. Limitation of Liability
To the fullest extent allowed by law, wallkor is not responsible for indirect, incidental, or consequential damages related to the use of our website, products, shipping delays, installation issues, or third-party services.
Our maximum liability for any order is limited to the amount paid for that order.
14. Third-Party Services
Our website may use third-party services for payments, shipping, analytics, advertising, email, hosting, or other business operations.
We are not responsible for the policies, actions, or services of third-party providers.
15. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with a new Last updated date.
Your continued use of our website after changes are posted means you accept the updated Terms.
16. Contact Us
For questions about these Terms & Conditions, contact us by Email: [email protected]